November, 2020

Brausse Group North America represents the NEW ETERNA product line from the BOBST Group

Brausse Group North America is proud to announce our new ETERNA product line.

Eterna, a Bobst Group Company, has launched the mid-level ETERNA line of folding carton and corrugated equipment raising the standards of our equipment in the market through Bobst Group technology. 

The new “Simply Good” ETERNA product line was designed and branded by the Bobst Group to make a clear statement. Now differentiated in the mid-market position, access to Group technology enables continuous improvement, upgrades and innovations which will continue to improve the ETERNA brand in the future.

Brausse Group, established in Vancouver, BC, Canada in 1987 has manufactured thousands of Die Cutters, Folder Gluers and Foil Stampers for both the Folding Carton and Corrugated industries over the years and we have hundreds of customers running production daily in the US and Canada today.

Brausse Group North America is now under new leadership and we look forward to a future of continuous improvement.

April, 2020

Our Response to COVID-19 - And How We Can Help You

Dear Valued Customers and Partners,

We sincerely hope that you are all healthy and safe. 

COVID-19 is proving to be a great test for us all, but please rest assured we continue to be here to support you and operate—just doing business a little differently. We at Brausse are following recommendations from the government and health authorities to protect the health and safety of our employees who serve our clients and members. In order to do our part and support social distancing guidelines and for those staying home following travel, we are now working remotely.
While our precautionary measures to fight the spread of the virus will change how we temporarily operate please be assured and we want to remind you that we are here to help in any way possible and I encourage you to reach out to me directly or to our team.

• Our 24/7 technical support line is operational. 

• Many technical issues can be resolved remotely through phone and video conversations with our service department. 

• Our parts department is responding to all parts inquiries and processing parts orders.

• Our factory is open and manufacturing is continuing and able to quickly supply new equipment to meet all your immediate needs. 

We will continue to follow the recommended approach from local health authorities for protection and prevention and we’ll keep you informed of any updates.
We will get through this together and stay healthy.
Sincerely,

Craig MacKenzie and the Brausse Team
Cell 647-939-5738
Craig.MacKenzie@brausse.com

For your ease of reference here are direct contact numbers to reach us during this period.
 
Parts:        

• 604-242-2152    Chris Yeung Parts@brausse.com

Service: 

24hr support     778-238-8877
 

Service Contacts

• 604-307-2027    Mechanical issues/Handfed machines

                                         Pillay Pillay@brausse.com

• 778-822-2027     Mechanical issues/Die Cutters

                                         Li Xiang Li.Xiang@brausse.com

• 732-725-2789    Mechanical Issues/Folder Gluers

                                         Allen Huber agh615@yahoo.com

• 604-961-1986     Electrical issues

                                         David Wu DavidW@brausse.comSales:

• 778-288-8363    Director Sales and Marketing

                                         Matthew Sharp Matthew.Sharp@brausse.com 
Finance:

• 778-995-6622     Eric Kong Eric@brausse.com

 
Or our online support at www.Brausse.com