HomeSupportPartsParts RequestPartsPARTS-FAQWhat if we missed the order cut off time?

What if we missed the order cut off time?

What if we missed the order cut off time?

We will try our best to help. Here are a list of situations and probable outcomes.

***CALL US ASAP AND LET US KNOW YOUR SITUATION.***

- If we received your call and written order confirmation at/before 1:00pm PST there is 75% chance that the parts will be shipped out (for light weight package, 10lbs or below).

- If we received your call and written order confirmation at/before 2:00pm PST there is a 50% chance that the parts will be shipped out (for light weight package, 10lbs or below)

Assuming we are able to have all parts packed, we may be able have a staff member drop off the package at UPS’ airport hub in hopes that it will be in time for their freight service. In this case a $100 special delivery fee will be added to the invoice. Please note that once the package is in the hands of UPS we have no control over whether it is shipped out the same day or next day. Regardless of what UPS is able to achieve the $100 fee will still be charged on your invoice for this service.

- If we received your call and written order confirmation after 3:30pm PST the order will be packed and shipped out the following business day.

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